Does a Startup Need a Support Ticket and Helpdesk System? The need for having a support system is no different or less than the need to establish any other department or system ... more Virtual Apps and Virtualization Environments LAMP Stack – though not heralded under the spotlight as a virtual app environment, the LAMP stack is a great example ... more
Business Startup Lessons from a Hare and Tortoise The hare must transform to a tortoise and accept the drudgeries of daily work, the boring accomplishment of scheduled ... more Securing Your Website and System like a Castle In addition - to improve security like as in a castle - you would make internal passages narrow and winding which can ... more
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Documenation - VA Support Ticket App

Installation - Provides server requirements and step-by-step easy to follow installation instructions ... more

Theming Guide - This guide explains how to create a new theme for the front-end of the app ... more

User Manual - Provides user documentation - equivalent to how customers would use the system. ... more

Admin Manual - Provides administrative documentation for the control panel ... more

FAQ - Frequently Asked Questions - quick answers to common questions ... more